Sale of Mobile Spare Parts

Within this page, you can find the most frequently asked questions and useful information. For any other inquiries, do not hesitate to contact us. Our operators will be available to clarify any doubts.

FAQ all the answers to frequently asked questions

PAYMENTS

Information regarding payment methods.

WHAT PAYMENT METHODS ARE ACCEPTED?

We accept payments through bank transfer, PayPal, credit card, or cash on delivery.

SHIPPING

All information regarding product shipment.

WHAT SHIPPING METHODS ARE USED?

The products are shipped exclusively via express courier through our partnership with GLS, a leading company in the industry, ensuring speed and precision. On the same day of departure, the courier will send an email directly to the customer's address, providing a link to track the shipment step by step.

ORDER MANAGEMENT AND MODIFICATIONS

How to manage or modify your order.

CAN I MODIFY MY ORDER?

Yes, through the "My Orders" option (located at the top right of the screen), it is possible to review the list of your orders. To the right of each order, by clicking on "View," the website redirects the user to the order details, where options to modify the information or even cancel the products are available, in case one intends to proceed with the cancellation and eventual reorder.

OTHER INFORMATION

All other information regarding the products.

IS IT POSSIBLE TO REQUEST A PRODUCT MODEL THAT IS NOT AVAILABLE IN THE CATALOG?
Yes, by writing to info@e-pol.it, you can request a product model that is not available in the catalog. You will receive a response within 24 hours.
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Custom Covers

e-Pol is also specialized in the production and sale of custom covers.
To learn more, visit the website www.personalizzalo.it or contact our offices.

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Custom Covers

e-Pol is also specialized in the production and sale of custom covers.
To learn more, visit the website www.personalizzalo.it or contact our offices.

Become a reseller

If you are a professional in the industry and interested in collaborating with us, please contact us. Our staff will respond to your inquiries as soon as possible.